Shoppers' Comments on Pfaltzgraff
"Return Policy misleading. Received my shipment...was not happy with the actual color..wanted to exchange for a different pattern, sure, no problem they say, but i have to pay the shipping. That would be fine, if it was "their" shipping cost they char..."
- Anonymous, California
"Did some research and found that Pfaltzgraff is owned by Lifetime Brands, Inc, who stated in a 2013 "Conflict Minerals Report" that "the Company sources almost all of its products from suppliers located outside the United States, primarily in the Peo..."
- Anonymous, Ohio
"I contacted Pfaltzgraff online customer service and told them that I needed items made in York PA to give to a host family. I was directed to the website where NOWHERE does it say that the items are now made in China. (nor did the rep tell me this). ..."
- unhappy customer
I have been collecting Pfaltzgraff patterns for years now. My favorite is Villa de la Luna. I am really disappointed there is no outlet or factory store in Kentucky. I'm pretty sure that this sentiment is widely shared by all others in m..."
- Ging Smith, Paducah, Kentucky
"I'm also disappointed that a Pfaltzgraff store was shut down at our nearby outlet (Aurora Farms). What is the reason for all these shutdowns?"
- Disappointed in Cleveland, Shaker Heights, OH