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sharon williamson, Chicago 12/9/2016 11:12:31 AM
Purchased shoes at Dillards while shopping in ATL that were sent to my home address. received the incorrect size, paid to have them shipped backed and exchanged- they wanted to charge me an additional shipping fee because the customer service rep did not tell me a pre-paid label was available online and also more tax. This was my first and last time patronizing this store. Horrible customer service!

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